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Terms & Conditions
Delivery
Special Delivery during this time is a flat shipping fee of only US$9.99 anywhere in the World. It does not matter whether you purchase 1 item of 10 items per order, all will be a flat US$9.99 shipping cost. This is a promotion offer and any changes will be clearly mentioned at a later date.
Please review product lead times as they do vary, but usually all items In Stock ships within 3-5 days for purchase date.
Please email us at sales@rudolphalexander.com for any questions or queries. We are based in Hong Kong and special delivery arrangements can be made within this area.
Worldwide Shipping
We can deliver to pretty much any part of the world. During this time it does not matter what you purchase from Rudolph Alexander, we will offer a special low US$9.99 flat shipping offer. Delivery times will vary from country to country, however please allow enough time as we are located in Hong Kong. Generally international shipping can take anywhere from 7-14 days. We do not guarantee shipping delivery times. We might also need additional information before we can have your purchases shipped, which we would get in touch with you as soon as possible.
Payment Methods We Accept
Rudolph Alexander currently accepts Visa, MasterCard, American Express, Discover, and PayPal Payments.
Note: we do not surcharge on credit card payments for retail orders.
Rudolph Alexander accepts no responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our web site.
Returns & Refunds
Rudolph Alexander is a leading online men's accessories company and customer satisfaction is our priority. If you simply changed your mind regarding your product, Rudolph Alexander is happy to Exchange the product for you based on the product which is returned to us is in its original condition and not damaged, including the outer packaging within 14 days of purchase. We will not refund for the shipping back of returned merchandise.
Warranty
We provide a 1 year Warranty on All Watches purchased at Rudolph Alexander. Please retain the original receipt from your purchase and email us for assistance within the Warranty period if needed.
Security Policy
When purchasing from Rudolph Alexander, all your contact details & payment details are kept confidential and will Not be used or shared with other parties.
Additional Information
Rudolph Alexander is a Brand owned by our company with over 40 years of experience. We operate out of Hong Kong and all transactions are based on American Dollars (USD). All content, images and details is Copyright by Rudolph Alexander.
