We are committed to protecting your privacy. The information you provide won't be given or sold to any outside party. We only share your shipping address and phone number with the express company for delivering. The information we collect from you is used only to process and ship your order. Your email address is used only to provide you with an order confirmation and tracking number. Your phone number is used to contact you in case of a problem with the fulfillment or delivery of your order. If you have any doubts about our privacy policy, do not hesitate to contact us, we'd appreciate to serve you in 12 hours!

Create An Account
When you're interested in the products and to buy on rudolophalexander.com, you will have the option to create an account. By creating an account, the system will remember your personal and purchase information. This account let you the checkout process be faster, easier and always completely secure for future purchases. Creating an account will enable you to access specific information such as your order history and enable you to update past purchase addresses and information. At all times, your personal information is accessible for you to review, edit, or update as necessary by clicking on the “Login” link. This information is the property of rudolophalexander.com and we do not sell or share any information with third parties unless otherwise specifically indicated.

E-mail Communications
If you place an order on our website, you will receive email. which is an order confirmation email. We do not email promotions unless you have chosen our news letter. If any of the information you have provided us is incorrect, you can email us the correct information to sales@rudolphalexander.com along with a valid order reference number.We may also feature your email comments on our testimonial page. If you submit a testimonial on this site, we will ask your permission before posting and you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.

Security
rudolophalexander.com is committed to protecting the privacy of your personal information. rudolophalexander.com uses special software to protect your data and secure your transactions. it encrypts all your personal information, including your credit card number, name and address during transactions. This provides a safe, secure shopping environment. Only parties responsible for processing your order have access to your credit card and bank information. In addition,
rudolophalexander.com ensures added security by providing increased encryption on all our servers to prevent data mining and server attacks.

Place Orders
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to ship your orders. If there is any questions during processing an order, we will use this information to contact you. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Please email us, if you have any further questions.